{"product_id":"mastering-membership-the-guide-to-loyalty-retention-and-transformational-subscription-growth-hardcover-1","title":"Mastering Membership: The Guide to Loyalty, Retention, and Transformational Subscription Growth - Hardcover","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eMatt Epstein\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eMost companies chase subscriptions. The winners build memberships.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe difference is not a better perk or a smarter promotion. It is a system - one designed to earn trust, deepen engagement, and create value that compounds over time.\u003c\/p\u003e\u003cp\u003eIn Mastering Membership, Matt Epstein shares a practical, field-tested framework for building and scaling membership businesses that last. Drawing on more than two decades of experience growing iconic programs at Amazon, SiriusXM, and Walmart, Epstein shows why the best companies don't treat retention as a tactic. They treat it as the engine of growth.\u003c\/p\u003e\u003cp\u003eThis is a strategic guide for leaders who want to build something people choose to stay part of - and who want recurring revenue to become a true competitive advantage.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eInside, you'll learn how to: \u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eKnow exactly which benefits attract the right members - and which ones quietly drain value\u003c\/li\u003e\n\u003cli\u003eConvert more signups by aligning pricing, offers, and enrollment flows around lifetime value\u003c\/li\u003e\n\u003cli\u003eTurn early engagement into lasting habit through onboarding experiences that deliver on your promise\u003c\/li\u003e\n\u003cli\u003eReduce churn and build loyalty with retention systems that get stronger over time\u003c\/li\u003e\n\u003cli\u003eSteal smarter ideas from competitors using \"digital store walks\" that reveal what actually works\u003c\/li\u003e\n\u003cli\u003eScale intelligently with data, AI, and the operating rhythms that keep cross-functional teams aligned\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eWith examples spanning retail, media, technology, fitness, education, and more, Mastering Membership gives product leaders, founders, and growth-minded general managers a clear roadmap for turning transactions into enduring customer relationships.\u003c\/p\u003e\u003cp\u003eWhether you're launching a new membership, fixing a leaky one, or scaling an existing program, this book will help you build something far more durable than signups.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eBuild membership that compounds.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 324\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.88 x 9 x 6 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e March 18, 2026\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":49710134329594,"sku":"9798234034762","price":39.38,"currency_code":"MYR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0600\/9634\/8410\/files\/BoUgj66DY29798234034762_58a49950-fc2d-407c-91ef-46ae3f5756e0.webp?v=1784232688","url":"https:\/\/international.senangin.com\/ms\/products\/mastering-membership-the-guide-to-loyalty-retention-and-transformational-subscription-growth-hardcover-1","provider":"Senangin","version":"1.0","type":"link"}